Made for Shopify

Beacon theme support

Need a hand with Beacon? Tell us what's going on and we'll get back to you within two business days (Monday to Friday).

Before you write, the answer may already be in the Beacon documentation, including setting up the slideshow, menus, filters and colors.

Your name

We reply to this address.

Store URL

Your myshopify.com address or your store's domain.

Order number

From your realmdrop.com order email (e.g. #1234) or your Etsy receipt.

Edition

Collaborator access code (optional)

Optional. Found in your Shopify admin under Settings → Users → Security. Lets us request access to look at your theme.

Topic

What's happening?

Tell us what you expected, what happened instead, and the page where you see it.

Page link (optional)

A link to the page with the problem, if there is one.

I agree that Realmdrop Software can use these details to answer my request. Privacy policy

We reply within two business days (Monday to Friday).